Do we collect your personal data?
We only collect your name and email address when you contact us.
In situations where we mention “personal data”, we refer to any recorded information that is collected from you from which you can be identified. It does not include any data where your identity has been removed which would make it anonymous.
In situations where we mention “processing”, we refer to anything that we do with your information such as collection, use, storage, disclosure, deletion and retention.
How we use your data
The data that users provide when they contact us is kept securely and will only be used for the purpose for which it is collected i.e. to identify those who make requests from us. If there is any reason why your data would need to be used for any other purpose then you will be contacted to give consent.
Sharing your data with third parties
Except where absolutely necessary such as when it is our duty to do so or comply with a legal obligation, we do not intend to share your data with any third party. Any third party who is given access to your data will be strictly advised to ensure that they do not use the data for any other purpose.
Where we store your data
We store the data collected from the website electronically. The data will be stored on the university’s dedicated server. We know that transmission of information across the internet is not entirely secure but we will do our best to protect your data even though the transmission is at your own risk.
Retaining your data
We will retain your data for as long as we need it to carry out our objectives which may include legal, technical or reporting requirements.
Every person who uses our website under certain circumstances by law has the following rights:
- Request access to your data (commonly known as a “subject access request”). This enables you to receive a copy of your data and to check that we are lawfully processing it.
- Request correction of your data. This enables you to ask us to correct any incomplete or inaccurate information we hold about you.
- Request erasure of your data. This enables you to ask us to delete or remove your data under certain circumstances, for example, if you consider that there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your data where you have exercised your right to object to processing (see below).
- Object to processing of your data where we are relying on our legitimate interests (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.
- Request the restriction of processing of your data. This enables you to ask us to suspend the processing of your data, for example if you want us to establish its accuracy or the reason for processing it.
Our ability to grant your request is not always guaranteed, for example, if there is a regulation that requires us to process your data then your request that we stop may not be granted. If you want to exercise any of the rights described above or are dissatisfied with the way your information was used, please contact the University’s Information compliance team in IT services at email@example.com.
Any request made will be dealt with as quickly as possible and in the best way. Please note that we keep a record of all communications between you and us in order to resolve your request properly.
Changes to this policy